Frequently Asked Questions

If I have a question or a problem, who should I contact?
If you have questions or a problem, please contact our Customer Service team by emailing Santa@theOceanAC.com. 

How do I access my digital photos?

Digital photos will be available at santaatocean.com.  You will receive a unique QR code with your photo package to access. You will also receive a confirmation email after your session with a code to download the photos as well. 

When will my digital photos be available?

Digital photos will be available within 24 hours after your session with Santa.